Indian Journal of Burns

GURU SPEAK
Year
: 2014  |  Volume : 22  |  Issue : 1  |  Page : 10--12

How to satisfy a dissatisfied patient


Prahlad Kumar Bilwani 
 Gujarat Burns Hospital and Research Centre, Ahmedabad, Gujarat, India

Correspondence Address:
Prahlad Kumar Bilwani
Gujarat Burns Hospital and Research Centre, Nava Vadaj Road, Ahmedabad, Gujarat
India

After postgraduation when a surgeon settles down in practice, just the theoretical knowledge does not help him. He has to imbibe certain qualities such as good manners, hard work, good convincing power in explaining the operative procedure and expected results. Besides he has to be very tactful in dealing with a situation when some unfortunate complication occurs. This presentation comprises some important tips a surgeon should know to keep his patients satisfied and avoid litigations.


How to cite this article:
Bilwani PK. How to satisfy a dissatisfied patient.Indian J Burns 2014;22:10-12


How to cite this URL:
Bilwani PK. How to satisfy a dissatisfied patient. Indian J Burns [serial online] 2014 [cited 2020 Sep 25 ];22:10-12
Available from: http://www.ijburns.com/article.asp?issn=0971-653X;year=2014;volume=22;issue=1;spage=10;epage=12;aulast=Bilwani;type=0