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Year : 2014  |  Volume : 22  |  Issue : 1  |  Page : 10-12

How to satisfy a dissatisfied patient

Gujarat Burns Hospital and Research Centre, Ahmedabad, Gujarat, India

Correspondence Address:
Prahlad Kumar Bilwani
Gujarat Burns Hospital and Research Centre, Nava Vadaj Road, Ahmedabad, Gujarat
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/0971-653X.146995

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After postgraduation when a surgeon settles down in practice, just the theoretical knowledge does not help him. He has to imbibe certain qualities such as good manners, hard work, good convincing power in explaining the operative procedure and expected results. Besides he has to be very tactful in dealing with a situation when some unfortunate complication occurs. This presentation comprises some important tips a surgeon should know to keep his patients satisfied and avoid litigations.

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